Knowledge Base

Categories (13)

Classroom technology

Accessing your Kent State accounts

File backup, restoration and storage, shared and mapped drives

Blackboard Learn and Canvas access, grades, tests, issues, etc.

Computer and printer information

Office 365, Google email and apps, Office, etc.

Banner, Workflows, Document Imaging, COGNOS, DocuSign, TimeClock Plus, FAMIS, etc.

Answers to general Kent State questions

Multimedia devices, wireless, phones, etc.

Keeping your information safe and secure

Servers, FlashLine, websites, etc.

Accessing university supported software

Local IT support, evening support, training resources, Lynda.com, etc.

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