Wireless Troubleshooting

Introduction

Many wireless issues can be resolved by either restarting your computer or by forgetting the network and reconnecting.

 

Troubleshooting Steps

If you are having trouble connecting to Kent State Wireless, try the following steps:

  1. Turn wifi off then back on again.
  2. Restart the device
  3. Attempt to connect from a different device

Are you connected to the Kent State Wireless network but not receiving an internet connection? If so, try the following steps

  1. Turn wifi off then back on again
  2. Restart the device
  3. Forget the network, then reconnect with your FlashLine username and password

 

How to forget a wireless network

Mac OS (Apple computer):

  1. Click the wifi symbol at the top of your screen, and select Open Network Preferences.

  2. In the lower-right corner, choose Advanced.

  3. Under Preferred Networks select Kent State Wireless.

  4. Click the minus (-) button to forget.

  5. Click OK.

  6. Now attempt to reconnect to Kent State Wireless.

Mac iOS (iPhone):

  1. From the home screen, choose Settings.

  2. In the settings menu, choose Wi-Fi.

  3. Locate Kent State Wireless and click the blue symbol next to the name.

  4. Tap Forget this Network

  5. Now attempt to reconnect to Kent State Wireless.

Windows 10:

  1. Click the Network icon on the lower right corner of your screen.

  2. Choose Network & Internet settings.

  3. Click on Wi-Fi.

  4. Click Manage known networks

  5. Click Kent State Wireless.

  6. Click Forget.

  7. Now attempt to reconnect to Kent State Wireless.

Android:

  1. From the home screen, choose Settings.

  2. In the settings menu, choose Wi-Fi.

  3. Locate Kent State Wireless and tap or press and hold it.

  4. Choose Forget.

  5. Now attempt to reconnect to Kent State Wireless.

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Details

Article ID: 131242
Created
Mon 4/5/21 3:03 PM
Modified
Mon 4/5/21 4:16 PM