How do I get support for Canvas?

Students

Phone: 330-672-HELP (4357)

Follow the phone prompts to get assistance.

  • On the first menu, pick the prompt that matches your university role.
  • On the second menu, pick the option for Canvas.

Chat:

Faculty

Canvas Help Desk – 24/7

Chat with Canvas for immediate assistance with questions courses.  Canvas can help with items like announcements, making tests visible, quizzes, the gradebook, extra credit, and discussions.

Canvas (24x7) - log into Canvas and click the Help Icon at the lower left

ET Management

ET Management, our Kent State IT team, can assist with questions about Canvas and other educational technology systems.

Canvas

Educational Tools

Kent State Online

Instructional Designers and Educational Technologists around Kent State are ready to help with course design, development, and support.  Contact KSO with pedagogical questions or to find the best way to present information and conduct assessments of your students.

Course Design & Support

Training

Our comprehensive training plan has been designed to accommodate a variety of learning preferences.

Not sure where to go or which service to use, not a problem, just send us a general course support ticket and we’ll get you in touch with who you want to talk to.

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Details

Article ID: 132600
Created
Thu 5/20/21 5:05 PM
Modified
Wed 7/13/22 2:47 PM