How do I cancel my Adobe subscription?

Introduction

Kent State University offers an enterprise subscription to Adobe. This subscription does not auto renew and is a one time payment of $75 for 1 year (365 days) of service. At the conclusion of your 1 year, your subscription ends. If you are being billed monthly, your subscription comes directly from Adobe, not Kent State University. For information on ending your monthly subscription to transfer to Kent State's enterprise license click here.

Cancel Adobe Subscription

It is possible to use your Kent State email address to sign up for a monthly subscription through Adobe. If you are being billed monthly, follow the instructions below to contact Adobe and cancel your subscription.

  1. Call Adobe at 1-800-833-6687
  2. Inform the representative that you DO NOT have an enterprise license with Kent State University and would like to cancel your Adobe subscription
  3. Provide any information requested to locate your Adobe account. Remember, if your monthly billed Adobe subscription is under your Kent State email address remind them that you do not have an enterprise license with Kent State University.

Cancel Kent State Enterprise Adobe License

An enterprise Adobe license through Kent State University does not auto renew and will automatically expire 365 days after you initially purchased through software.kent.edu.

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Details

Article ID: 134196
Created
Fri 7/16/21 11:37 AM
Modified
Fri 7/16/21 2:06 PM