Proctorio Tips and Troubleshooting

How to get started

Proctorio works on Chromium-based browsers such as Google Chrome, Microsoft Edge, Opera or Brave. Download and install the Proctorio extension for one or more of these browsers and be sure to use that browser for any exam using Proctorio.

For more information, see https://proctorio.com/support/setup

Helpful Tips

  • Make sure you are using the latest version of the Proctorio extension and your Internet browser.

  • Try to update your operating system before starting the exam.

  • Disable extra applications or extensions during your exam.

  • When possible, utilize an ethernet cable for a secure Internet connection.

  • Talk to your roommates, family, or friends to try to free up WiFi usage during your exam to encourage a more stable connection.

  • Exams must be taken on a desktop computer, laptop, or Chromebook. No iPads, kindles, or mobile devices. 

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Details

Article ID: 134242
Created
Mon 7/19/21 9:27 AM
Modified
Wed 7/21/21 1:47 PM