GolbalProtect error message: "Authentication Failed. Please contact the administrator for further assistance"

Introduction

If you attempt to log in to the Global Protect VPN and get an error message saying: "Authentication Failed. Please contact the administrator for further assistance"

 

Resolution

This issue occurs when access to the VPN is not enabled on your account.

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Details

Article ID: 136618
Created
Fri 8/6/21 3:13 PM
Modified
Fri 8/6/21 3:15 PM