Instructors may choose to make courses unavailable until the first day of classes. If classes have begun and a course is not available, students should follow the steps below. If the course does not appear in the course listing, students should check with their instructor first, then submit a ticket at support.kent.edu or call the Helpdesk for assistance at 330-672-4357.
Checking for Hidden Courses
Courses not showing in Blackboard Learn may be Hidden in the course list. From the My Institution tab, place the cursor over the course list and click on the gear icon that appears (Manage Course List Module Setting).
On the “Personalize: My Courses” page, search for the missing course. If it is listed but the boxes are unchecked under Edit Course List, click on the boxes for Course Name and Course ID for each course to make them visible.
Click Submit. The course names selected should now be visible
Synchronizing
If the course still does not show, or if the roster in Blackboard Learn does not match the roster in FlashLine, a synchronization may be necessary:
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Within FlashLine, click on Settings
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Scroll down to find “Missing Courses in Learn?” Click Synchronize Account.
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It should take approximately 5 minutes to process the sync.