When I try to save a document, I get an error message: "Unable to save the document index. A unique key violation occurred.”

If when you are trying to save a document and you receive this error message: "Unable to save the document index. A unique key violation occurred.” – this message occurs when there is a document already saved with the identical index values.

image of error message dialog box

 

You will either need to append the document that you were trying to save to the existing document, or you will need to change a value or more to make the document unique. For example, change the Document Type or the Term Code, etc., if it makes sense to do so. Instructions on appending to a current document are covered in the “AppXtender 8 V16.3 Web Access KSU User Guide” and in the “AppXtender 8 V16.3 Web Access Training” guide, as well.

Was this helpful?
0 reviews

Details

Article ID: 71518
Created
Tue 2/5/19 4:10 PM