Upgrade from Legacy Auth to Modern Auth on an Android or Apple device using the Outlook App

Delete and Re-ad your Exchange/Office 365 Account from your Outlook App.

Delete an email account

  1. Go to Settings, then select the account you want to delete.
  2. Select Delete Account.

  3. Select From Device & Remote Data, (removes the account and all the information related to that account).

Setup an email account

  1. Download Outlook from your device's App Store



  1. Launch Outlook on your device, tap Get Started
Screenshot of Outlook on first launch

  1. Enter your Email address and tap Continue on Android or Add Account on Apple
Screenshot of Outlook Add Account screen

  1. Enter your Kent State password then tap Sign in

  1. Outlook will ask if you want to add another account, you can tap Skip on Android or Maybe Later on Apple to proceed.
Screenshot for adding a second account

  1. Outlook will present you with a short tutorial about the Focused Inbox, tap the arrow on the bottom right to proceed through it.
Screenshot of Outlook's Focused Inbox tutorial

  1. You will now be taken to your Outlook Inbox.



In Android, if you prefer to use the native mail client (Gmail App), Google provides instructions on how to add and remove accounts from devices. Kent State University and Microsoft recommend using the Outlook app for all Exchange email accounts. 

Was this helpful?
0 reviews


Article ID: 95269
Mon 1/6/20 2:18 PM
Mon 2/28/22 10:18 AM