Popular Services

I need assistance with accessing my account

I need assistance with Office 365, Gmail or other Google Apps, or a distribution group

I need assistance with a computer or related hardware, a mobile device, or a printer

I need assistance with a network connection, telephone, or cable TV

Set up a FlashLine account or recover a forgotten password

I need assistance with enterprise applications like Banner, Workflows, or Cognos

I need assistance with a server, Web app, website, or hosting service

Request changes to an existing telephone service

I need assistance with Blackboard Learn

Manage a group of email recipients within one address

Email address for shared mailbox

I need assistance with an IT security related services such as VPN, Security Camera Recordings, or Compromised accounts

Kent State is licensed to install various software, including Microsoft Office, on Windows and OS X computers owned by the university

Electronic signatures for digital authorizations and approvals

Request new Office 365 Teams

Connecting to Kent State resources from off-campus

Accessing servers and applications behind the university's firewall

Add or remove a telephone or line

Information about the different ways that websites can be hosted at Kent State University.

Access to another user's account and migration of email for retiring employees

Information regarding local desktop support

I need assistance with educational tools like Kaltura and KSU Presenter

Creating guest accounts for non university personnel

Student employees are issued a separate FlashLine account to conduct job-related tasks

Submit questions or request support related to your Kent State Adobe Creative Cloud personal subscription