Blackboard Learn - Individual Consultation


Faculty members may request an individual consultation or training on the features and tools within the Blackboard Learn learning management system (LMS). It is recommended that you schedule an individual consultation when you have questions beyond the scope of the group training or need assistance with detailed matters related to Blackboard Learn such as using Collaborate, using the various communication tools, using the Grade Center, and creating tests or assignments.

How to Request or Access This Service

Click the "Request Service" button above.

Regional campus employees should contact their local support helpdesk for training.

Please visit our Faculty Guides for using Blackboard Learn page for online self-paced guides.

Technical Support

If you are experiencing issues related to this service, call the Help Desk at 330-672-4357.


There is no cost associated with this service.

Who May Request This Service

Faculty (Full-Time), Faculty (Part-Time), Staff