Password Resets and Password Self-Service


This service is for users who have forgotten their FlashLine passwords or who need help setting up a FlashLine account.

How to Request or Access This Service

If you have forgotten your password, please visit to reset your password.

Technical Support

If you are experiencing issues related to this service, please submit a support request ticket here (under "What do you need help with or what are you trying to access?" select "Flashline" and then from "What area of FlashLine do you need help with?" select "Cannot log into or access Flashline") or call the Help Desk at 330-672-4357.

For more information on Password Resets and Password Self-Service see these articles:

Default Password Information

I've just changed my FlashLine password. What steps should I take now?

Am I required to provide an alternate email address?


There is no cost associated with this service.

Who May Request This Service

Alumni, Faculty (Full-Time), Faculty (Part-Time), Staff, Students

Access Service


Service ID: 17493
Thu 1/26/17 4:17 PM
Thu 3/4/21 12:43 PM