Submit a Ticket for Assistance with Enterprise Applications



If you are experiencing an issue with Banner, Workflows, Cognos, or another Kent State supported system, please see the following instructions.


How to Request or Access This Service

Submit a Support Ticket by clicking the "Submit a Ticket" button.

Technical Support

If you are experiencing issues related to this service, please call the Help Desk at 330-672-4357.


There is no cost associated with this service.

Who May Request This Service

Alumni, Faculty, Staff, Students