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Knowledge Base

Categories (14)

Accessing your Kent State accounts
File backup, restoration and storage, shared and mapped drives
Blackboard Learn access, grades, tests, issues, etc.
Computer and printer information
Video hosting, Dropbox, classroom tech
Office 365, Google email and apps, Office, etc.
Banner, Workflows, Document Imaging, COGNOS, DocuSign, Empower, FAMIS, etc.
Answers to general Kent State questions
Multimedia devices, wireless, phones, etc.
Keeping your information safe and secure
Servers, FlashLine, websites, etc.
Accessing university supported software
Local IT support, evening support, training resources, Lynda.com, etc.
Assistance connecting to WebEx or Polycom