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Software and Applications Links

Software and Applications:

What is Pathfinder and how do I access it?

Where can I find information about discounted software for Faculty, Staff, and Students?

Where do I go to learn more about ProctorU?

Adobe:

How do I upload files to my research.kent.edu personal web site through Adobe Dreamweaver (CS4/CS5)?

Virus and Spyware Protection at KSU:

Managing Your Junk Email Settings to Reduce Spam

What are the university's recommended anti-virus (antivirus) programs?

What should I do if I get a virus on my university-owned computer?

Where can I go for help with my personally owned computer or to get my computer fixed?

ET Applications:

How do faculty and staff request a license to use Camtasia Studio for Windows or Mac?

iTunesU

Where can I find information about the Kent State dropbox?

Where can I find student instructions and troubleshooting for KSU Presenter?

Filezilla:

Filezilla Installation Instructions for Mac OS X

Filezilla installation instructions for Windows

Filezilla instructions for Connection to research.kent.edu (Windows and Mac OS X)

I am a student that can't access my account at research.kent.edu. What can I do?

Filezilla instructions for posting content to research.kent.edu and personal.kent.edu

What is the allowed maximum space for my personal sftp webpage?

Why do I receive a "503 error", "connection timeout", or "Could not connect to server" when attempting to connect to research.kent.edu via Filezilla?

Can I create a personal webpage on Kent State's servers?

How do I post content to my personal webpage?

How do I view my Kent State personal webpage and what do I do if I get an error saying that I don't have permission to view the page?

How long can we keep our personal webpage after graduation?

I can't log in to research.kent.edu to post my personal webpage using IE or Firefox. What should I do?

What site do I use to upload files to my personal webpage?

When I log in to research.kent.edu, I don't see a public_html folder. What should I do?

Google Apps:

Google Apps and Services at Kent State University.

How do I access my Kent State Google Drive (Google Docs and Sites) account?

How do I connect and create Fusion tables in Google Docs?

How do I simultaneously connect to my Kent State Gmail account and my personal Gmail account?

I accidentally created two Google websites. How can delete one of them?

I received a message in my Kent State Gmail account from apps-noreply@google.com saying "Your Google Apps account now works more like a full Google Account." What is this and is it legitimate?

Managing Multiple users in Chrome

New docs available only with your Google Apps account, if you used Google Drive (Google Docs) before signing up for Apps

Sharing Large Files using Google Drive (Google Docs)

When signing into a Google Service, I'm taken to a page saying, "Your account has changed." It says I need to pick a new email address. Why do I need to do this?

Why can't I access certain Google Apps with my Kent State Email account?

General Information and FAQs:

What is the KSU Cisco VPN and do I need it to access library research database resources?...

How can I connect to Kent using an existing Cisco VPN client?

How can I connect to the KSU Cisco VPN with my iPhone/iPod Touch/iPad?

How can I request remote access to key administrative systems?

How do I configure the KSU Cisco VPN on a Linux system?

How long can I stay connected to the VPN server?

KSU Cisco VPN Troubleshooting 101

Why can't I use my ISP's SMTP server while connected to the VPN?

Instructions for installing the KSU Cisco VPN on Windows...

How can I access my mapped network drives and / or update my Windows password from off-campus using my university-owned computer?

Instructions for installing the KSU Cisco VPN for Mac OS X

How can I connect to the KSU Cisco VPN with my Android device?

I am a Stark State University student/staff/faculty member who is trying to access the library resources at the Kent State at Stark Campus. Can you help me?

Troubleshooting:

After installing the KSU Cisco VPN on Windows XP or Windows 7 I lost all internet connectivity. Even after uninstalling the VPN, I could not connect to the internet. What should I do?

How can I connect to Kent using an existing Cisco VPN client?

I receive an error when attempting to install the KSU Cisco VPN - "The VPN client agent was unable to create the interprocess communication depot."

I receive the following error when attempting to the connect to the KSU Cisco Anyconnect VPN Client: "Unable to establish VPN" or "VPN client is unable to establish a connection." How can I fix this?

KSU Cisco VPN Cannot connect to secure gateway

KSU Cisco VPN Troubleshooting 101

VPN service not available

When attempting to install the KSU Cisco VPN on Windows Vista, I receive the following error: "Internal Error (2738)". How can I fix this?

When installing the KSU Cisco VPN in Mac OS X, I get the error "vpn.pkg is damaged and can't be opened..." or "..App can't be opened because it is from an unidentified developer."

When trying to connect to KSU Cisco VPN, I receive the error "Error: The VPN client Driver has encountered an error." What should I do?

Java:

How do I clear Java cache on the PC?(Windows and Mac)

Java & Windows: How do I determine which version of Java I am using, if any?(Windows and Mac)

Microsoft Products:

Microsoft Student Advantage - FREE OFFICE...

I've already purchased Microsoft Office or Windows from E-Academy and need my serial number or license key.

Microsoft Student Advantage - FREE OFFICE - Student Employee

Miscellaneous:

Backing up Personal Data

How can I add a YouTube Video to my ePortfolio page?

How can I submit new or updated knowledge to the Kent State University Knowledge Base?

How do I log into Moodle?

How do I request updates and information relating to the Kent online directory, web sites, CommonSpot, Google Analytics, or SiteImprove?

How do I search for a roommate on Facebook using the RoomSync application?

How do I sign up for or learn more about Qualtrics Survey Software?

I am having trouble accessing SalesLogix. What should I do?

I am having trouble with the website orion.kent.edu. What should I do?

I can't log in to the Human Resources training system. What should I do?

I need to restore a file/get a backup of a file saved on a shared or network drive. What should I do?

Information on WebScheduler

Litetouch- error received "in-progress installation detected" ignore and start over both result in the same error again.

Pearson MyLab software showing errors "Your session has expired" or "File Not Found"

Sharepoint New Site Owner Guide

Sharepoint New Site User Guide

What is Baseline and how do I login?

Where can I download the newest version of popular web browsers?

Where can I find general and troubleshooting information for the Math Emporium?

Where can I find information about ALEKS?

Where can I find information about Coeus?

Where can I find information about eTutoring?

Where can I find information about InfoPro?

Where can I find information about Mathematica software?

Where can I find information about QuickAddress Pro (QAS)?

Where can I find information about the Mail Package Tracking System?

Where can I find more information about the Analytics (enterprise reporting) tab in FlashLine?

Other

ZoomText

Instructions for Installing the SSH Secure Shell for Windows

Instructions for connecting the SSH Secure Shell Client to research.kent.edu in Windows

Instructions for Connecting to research.kent.edu via SSH in Terminal with a Mac

Access and support for statistical and qualitative software, including AMOS, SPSS, JMP and SAS

WebEx Help

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Details

Article ID: 37565
Created
Thu 8/31/17 3:24 PM
Modified
Thu 11/2/17 11:04 AM