Recovering a forgotten username or password on the FlashLine Login page

Flashline Login Self-Service Guide


Option A: Select forgot username

  • Options: Find my username & Back to Login screen

    Users must have access and remember what their alternate email is on file with Flashline. Once provided, an email message with your Flashline login will be sent to your alternate email.

Option B: Select forgot password

In the username box type your current Kent Flashline username.

Two Methods to Reset Password through the Self Service Option online.

  • Option A: Reset by Security Questions

    • All 3 Questions must be provided along with the new password.
    • New Password must meet the minimum password requirements.

  • Option B: Reset by Personal Information

    • Select only 2/3 (KSU ID, Last 4 of SSN, 7 DOB)
    • Temporary password sent to Alternate Email, which you must know.
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Article ID: 37580
Thu 8/31/17 3:25 PM
Fri 9/22/17 11:43 AM