Popular Services

I need assistance with a computer or related hardware, a mobile device, or a printer

I need assistance with accessing my account

I need assistance with a network connection, telephone, or cable TV

I need assistance with Office 365, Gmail or other Google Apps, or a distribution group

I need assistance with enterprise applications like Banner, Workflows, or Cognos

Add or remove a telephone or line

Request changes to an existing telephone service

I need assistance with a server, Web app, website, or hosting service

Request a wired network access port in an academic or administrative building

I need assistance with an IT security related services such as VPN, Security Camera Recordings, or Compromised accounts

I need assistance with Blackboard Learn

Set up a FlashLine account or recover a forgotten password

Kent State is licensed to install various software, including Microsoft Office, on Windows and OS X computers owned by the university

I need assistance with A/V equipment in a classroom or other on-campus space, or Digital Signage.

I need assistance with Kent State supported software

Accessing servers and applications behind the university's firewall

Connecting to Kent State resources from off-campus

Manage a group of email recipients within one address

I need assistance with educational tools like Kaltura and KSU Presenter

Submit questions or request support related to your Kent State Adobe Creative Cloud personal subscription

Request new Office 365 Teams

Request access to select administrative systems

Request a new Office 365 Email Distribution Group

Basic cable TV is standard in all residence hall rooms

FlashLine name changes changes the username and email address you utilize with the University