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Service Catalog

Categories (14)

Includes access to FlashLine, Blackboard Learn, email, KSUview, guest accounts, etc.
Resources to assist with file backup and storage from servers and desktops.
Information, training and assistance with Blackboard Learn
Information about the use and support of on-campus and personally owned equipment
Includes Kaltura, Lynda.com, Camtasia, KSUDropbox, KSU Presenter, and Scantron
Listserv, dist. groups, Google Apps, etc.
Banner, Workflows, Document Imaging, COGNOS, DocuSign, FlashLine, Letter Generation, Software Implementation, etc.
Services related to the network, telephone, and cable TV
Project requests are a special type of request for more complex service requests. These types of requests, if approved, often involve an in-depth business analysis review and dedicated development time.
Security related services, including disk encryption, security camera recording, and training
Includes server provisioning and patching, website and database hosting, etc.
Information on accessing university supported software
Information on IT support and training resources, including technology workshops and Lynda.com
Video / Audio Conferencing services, including Blackboard Collaborate, Jabber, and WebEx